Maintenance: migrating to a new cluster

Incident Report for AdGuard

Resolved

Migration has been finished and all major services are operational.
Posted Oct 03, 2024 - 18:16 UTC

Update

Images on the websites are back.
Backend services have been restored.
Posted Oct 03, 2024 - 17:22 UTC

Monitoring

VPN locations can be retrieved now, there still may be issues with websites
Posted Oct 03, 2024 - 15:35 UTC

Update

Websites are fully operational, retrieving VPN locations is faulty.
Posted Oct 03, 2024 - 14:35 UTC

Update

Migration is still in progress
Posted Oct 03, 2024 - 14:16 UTC

Update

Migration is in progress.
Posted Oct 03, 2024 - 13:39 UTC

Identified

We are in progress of migrating backend services to a new cluster.

1. Websites work is temporarily degraded.
2. VPN servers are operational, but retrieving the list of locations or signing up may not work.
3. DNS servers are operational, the dashboard may degrade.
Posted Oct 03, 2024 - 13:38 UTC
This incident affected: Website & services, AdGuard DNS, and AdGuard VPN.